Stellar Trust vs Chekin.com: the post-booking platform built for higher conversion and cleaner accounting
Many check-in tools cover the basics: collect guest data, support compliance, reduce manual work. The real differences show up after the booking, when you need to collect payments reliably, handle complex tourist tax rules, sell add-ons without workarounds, and keep accounting clean.
Chekin.com is a well known solution for digital check-in, payments, tourist tax collection, and related workflows.
Stellar Trust is often the better choice for European hosts and property managers who want a conversion-oriented guest journey, granular tax logic, flexible monetization, and accounting outputs that reduce end-of-month work.
Below is a practical, fair comparison to help you decide.
1) Payments that convert across Europe
If you collect tourist tax, deposits, or add-ons, payment friction becomes the bottleneck. Guests drop off when their preferred method is missing.
Stellar Trust supports a broader range of payment methods, including:
- credit card
- Apple Pay
- Klarna
- direct debit (for example SEPA)
Why this matters in practice:
- higher completion rates for taxes and add-ons
- fewer manual follow-ups for unpaid items
- better guest experience, especially for international travelers and regional preferences
2) Tourist tax that reflects real local rules
Tourist tax is rarely a single flat fee. In reality, rules vary by municipality and can depend on:
- maximum taxable nights
- guest age and exemptions
- accommodation category
- seasonal variations
- locality-specific reporting requirements
Chekin offers tourist tax calculation and collection as part of its workflow.
Stellar Trust is built for granular tourist tax calculation. It is designed to match real municipal rules and portfolio complexity, especially when you operate across multiple municipalities or regions.
What you get with granular logic:
- fewer corrections and edge cases
- fewer guest disputes about tax amounts
- cleaner records for reporting and accounting
3) Add-ons that match how you actually price services
Both platforms talk about upsells. The key question is whether pricing rules match your operations.
Stellar Trust supports more pricing types for additional services, including:
- mandatory
- recommended
- per unit
- per person
- per stay
This matters when you monetize services like linens, pets, parking, baby cots, late check-in, or cleaning options. The fewer exceptions you need, the more the workflow stays automated.
4) Accounting and reconciliation tools that reduce end-of-month work
As soon as you scale, the operational pain is not just collection. It is tracking, invoicing, and reconciliation across many small transactions.
Stellar Trust includes setup tools to simplify accounting, including:
- auto creation of VAT invoices
- auto creation of invoices for tourist tax
- a transaction overview that shows all transactions and related data at a glance
This reduces manual work, improves documentation quality, and makes it easier to reconcile payments, taxes, and service revenue.
5) Automated communication that drives completion
Automation is not only about collecting data. It is also about nudging guests at the right time, then delivering the right content once they complete the process.
With Stellar Trust you can automatically send:
- check-in reminders
- messages before arrival
- messages after a successful check-in
This increases completion rates and reduces inbound questions.
6) Damage protection as part of the workflow
Damage handling is where many teams lose time and create conflict. Stellar Trust offers integrated damage protection so you can reduce operational risk and avoid deposit friction.
This can mean:
- fewer disputes
- less manual coordination after checkout
- better guest experience and fewer negative reviews
Quick decision guide
Choose Stellar Trust if you want:
- broader payment methods (credit card, Apple Pay, Klarna, direct debit)
- more granular tourist tax calculation
- flexible add-on pricing (mandatory, recommended, per unit, per person, per stay)
- automated VAT invoices and tourist tax invoices
- a transaction overview that supports reconciliation
- automated guest messaging before and after check-in
- integrated damage protection to reduce operational risk
Choose Chekin if you want:
- a general purpose check-in and compliance platform and you do not need deeper tax logic, flexible add-ons, or accounting outputs
Disclaimer
This article is provided for general information only and is intended to help readers evaluate post-booking tools. Statements are based on publicly available information at the time of writing (for example website content, product pages, and publicly visible reviews) as well as our own product knowledge. Features, integrations, pricing, and availability can change at any time and may vary by country, region, payment provider eligibility, distribution channel, and account configuration.
We do not claim that this comparison is complete. This article is not a statement that a competitor does or does not offer any specific feature. It reflects our view of which differences are most relevant in practice and where Stellar Trust typically provides advantages. Before making a decision, readers should verify current specifications with each provider, request a demo, and confirm key requirements in writing.
All trademarks and product names are the property of their respective owners and are used here for identification and comparison purposes only.
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