How to connect Stellar to Feratel Germany & Austria

1. Request your Webservice Configuration

  • Contact your local tourist authority (Kurverwaltung) to change the webservice configuration to Chekin (Company Code VT: CheKin)
  • For each of your properties, request the Gemeindenummer (Community Number) and the Objektcode (Mapping Code)

#### 2. Add your Credentials in Stellar Trust

  • Go to Guest Registration in your account.
  • Activate Guest Registration for each property in a Feratel region.
Screenshot 2025-09-01 at 19.11.25
Screenshot 2025-09-01 at 19.11.25
  • In the dropdown Automatically send info to, select Feratel or Capcorn
Screenshot 2025-11-24 at 15.31.11
Screenshot 2025-11-24 at 15.31.11
  • Copy the values for Gemeindenummer (Community Number) and the Objektcode (Mapping Code)
  • Click Validate, which should show a green validation message

#### 4. Activate automatic sending of guest cards

  • Enable the toggle Activate Feratel Guest Cards.
  • This will ensure that the Kurkarte (guest card) is automatically generated and sent to your guests.

#### 5. Click "Save changes"

Make sure to click Save changes once you have finished.

Screenshot 2025-11-24 at 15.33.10
Screenshot 2025-11-24 at 15.33.10

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